Refund & Returns Policy
We want you to be satisfied with your purchase. You may request a return within 30 days of delivery.
Return Conditions
Items must be unused, unworn, unwashed and returned in their original condition. Please contact us before returning an item so we can provide return instructions.
Damaged or Incorrect Items
If an item arrives damaged, defective or incorrect, contact support@vitalwears.shop promptly with your order number and clear photos. We will review the issue and provide an appropriate resolution.
Refunds
Approved refunds are issued to the original payment method after the returned item is received and inspected. Financial institutions may require additional time to post the refund.
Non-returnable Items
Items that have been worn, washed, altered or damaged after delivery may not qualify for return, except where applicable law provides otherwise.
Nothing in this policy limits rights that cannot be excluded under applicable consumer law.